Museum Ambassador

Our teen program exists to develop young leaders, with an emphasis on science and conservation. The Museum Ambassador program is a great first step for many teens to enter our volunteer program. You will be volunteering on your own as well as alongside other Museum Ambassadors or Docents. Like Docents, Museum Ambassadors are volunteer educators at the GSC. You will benefit from increased exposure to our daily operations as well as continued mentoring from Zoo and Aquarium Docents. Eventually, you will take on the role of mentor yourself as new volunteers join the program. You'll interact with our visitors during every shift and contribute to their positive experiences here at the GSC. You’ll share important conservation messages with our guests, an essential part of how we meet our mission to inspire scientific curiosity and encourage personal discovery about life and the natural world.

Stegosaurus in Prehistoric Passages Exhibit


Applications Posted

November 30

Application Deadline by 5pm

December 31

Candidates Emailed for Interviews

January 1

Interview Deadline

January 13

Candidates Notified by 5pm

January 16

Scavenger Hunt Deadline

February 3

Class: 6:00 - 8:00pm

February 7

E-Learning Deadline by Midnight

February 21

Mentor Shift Deadline

April 14

Solo Shift Deadline

May 31

• Must be 13 by February 7 to take this class.
• May not complete any hours in February due to starting so late.
• Expected to complete 6 hours per month starting in March.
• 6 month commitment: March - August

Museum Ambassador Application


A Museum Ambassador is a volunteer educator. Museum Ambassadors are a visible part of the GSC team and interact directly with our visitors every day. Museum Ambassadors have two main responsibilities: rotating through a mix of exhibit areas and talking about important conservation messages related to our animals at each exhibit in their rotation. In this program, you will benefit from mentoring by experienced Docents, some of our more veteran volunteers. You will rotate through different exhibits, including Friendly Farm, the Aquarium Touch Tank, Prehistoric Passages, Jeansboro Junction, SciPlay Bay, a cart in the Herpetarium, and Coins for Conservation.

Yes, but not in the way you might think. Museum Ambassadors work alongside Docents to help supervise contact between animals and the public at Friendly Farm and the Aquarium Touch Tank. Animal care—including feeding, training, cleaning exhibits, etc.—is handled exclusively by professional staff. Instead, Museum Ambassadors serve as animal educators by teaching our visitors about the animals in those areas and answering questions about other animals at the GSC. Museum Ambassadors do, however, learn about typical behaviors for our animals and are often the first to point out any irregularities to our staff. Our volunteers are our eyes and ears!

Museum Ambassadors are expected to volunteer a minimum of six hours per month. The shifts are split up into three hour blocks of time. The shifts are 9:45 to 1:00 and 12:45 to 4:00. There are no shifts after 5:00 unless we have a special event or rental. The program will operate on Saturdays and Sundays throughout the school year, as well as on Guilford County Schools workdays and during breaks and holidays. It will operate 7 days a week during the summer.

Museum Ambassadors must be at least 13 years old to apply. Applicants must be at least 13 years of age by February 7, 2019 to be considered for the October class. No exceptions will be made.
  1. Submit an application by 5pm on December 31. Our staff will review all applications and will contact selected candidates by 5pm on January 1to schedule interviews. We will likely be unable to interview every candidate, so please provide thoughtful responses to your application questions.
  2. Schedule and successfully complete an interview. All interviews must be completed by January 13.
  3. All candidates who were interviewed for the program will be notified by 5pm on January 16 to let them know if they have been chosen for the program.
  4. Complete one scavenger hunt by February 3 to learn about the GSC.
  5. Attend training on February 7 from 6:00 to 8:00 pm at the GSC to learn how to convey information to our guests as well as information about the exhibits you’ll be interpreting. Please note this is the only training class offered for this program until August, so you need to be available on the 7th as we cannot train volunteers individually.
  6. Complete the e-learning component from home by midnight on February 21. This will consist of training modules where you'll learn about GSC history, policies and procedures to prepare you for your first mentor shift.
  7. Complete three mentor shifts with a veteran Museum Ambassador followed by an online assessment by April 14.
  8. Complete three solo shifts by May 31 and you're officially a Museum Ambassador!

The fee for our Museum Ambassador program is $25.00. This includes the cost of your name tag and your volunteer t-shirt which you will wear during your shifts. The fee also helps defray the cost of running the program. That fee is due at the time of your entry into the program, NOT when you submit your application.

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